Contact Us
We’re here to help. Our team replies within 1 business day, Monday–Friday, 9:00 AM–5:00 PM (USA).
Get in touch
- Email: support@musthavesmoda.com
- Contact form: use the form below and include your order number if you have one.
Helpful links
- FAQ
- Shipping Policy
- Return Policy
- Track your order
For specific requests
- Order change or cancellation
- Email us as soon as possible with subject: ORDER CHANGE/CANCEL. If your order hasn’t shipped yet, we’ll do our best to adjust it.
- Damaged or incorrect item
- Contact us within 7 days of delivery with your order number and clear photos so we can prioritize a quick replacement.
- Returns
- You can initiate a return within 30 days of delivery. Email us with your order number and the item(s) you’d like to return; we’ll send instructions.
Contact form fields (recommended)
- Name
- Email address
- Order number (optional)
- Reason for contact
- Order question
- Change/cancel request
- Return/exchange
- Product/size help
- Shipping/tracking
- Other
- Message
- File upload (photos for damaged/incorrect items)
- Consent checkbox: “I agree to be contacted about this request.”
What happens next
- You’ll receive an automatic confirmation after submitting the form.
- A customer specialist will respond within 1 business day.
Accessibility
- If you have difficulty using our site or need assistance, email support@musthavesmoda.com and we’ll be happy to help.
Privacy
- We only use your information to support your request. See our Privacy Policy for details.
